Your privacy matters to Taya Games. This Privacy Policy explains exactly what personal information we collect when you use the platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have as a Filipino player. We've written this in plain language — no confusing legal jargon — so you know exactly where you stand.
Six principles that guide how Taya Games handles the data of every Filipino player on the platform.
Taya Games only collects personal data that is directly necessary for operating your account, processing payments, verifying your identity, and complying with Philippine gaming regulations. Nothing extra is collected just to have it.
Taya Games does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is not a product. It is used only to provide you with a better gaming experience and to fulfill legal obligations.
All data transmitted between your device and Taya Games is protected by SSL/TLS encryption. Stored data is encrypted at rest. Access to personal data within the organization is restricted to personnel with a specific, documented need.
As a Filipino data subject, you are protected by Republic Act 10173 — the Data Privacy Act of 2012. Taya Games respects all rights granted under the DPA including the right to access, correct, erase, and object to the processing of your personal data.
Taya Games does not keep your personal data indefinitely. Retention periods are defined for each data category based on legal requirements, regulatory obligations, and operational necessity. When data is no longer needed, it is securely deleted or anonymized.
When Taya Games needs to update this Privacy Policy, players are notified in advance through their registered email and a prominent notice on the platform. There are no surprise changes to how your data is handled without prior communication.
This Privacy Policy governs how Taya Games ("Taya Games," "we," "us," "our") collects, uses, stores, and protects the personal information of players ("you," "your") who register and use the online gaming platform at tayagames.net.
Taya Games operates under the applicable laws of the Philippines, including Republic Act No. 10173 — the Data Privacy Act of 2012 (DPA) and its implementing rules and regulations. Our data processing practices are aligned with the principles of transparency, legitimate purpose, and proportionality as required under the DPA.
By registering an account at Taya Games and using the platform, you acknowledge that you have read this Privacy Policy and understand how your personal data is handled. If you disagree with any part of this policy, please contact us before using the platform or creating an account.
Plain Language Commitment: Taya Games is committed to writing privacy documentation that Filipino players can actually understand. If any section of this policy is unclear to you, contact our Data Protection Officer at support@tayagames.net and we will explain it in detail.
For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal information is Taya Games, operating the platform at tayagames.net. Taya Games determines the purposes for which and the means by which your personal data is processed.
Taya Games has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the DPA and for handling data-related requests and inquiries from players. You can contact the DPO directly at support@tayagames.net with the subject line "Data Privacy Request."
Taya Games collects personal data across several categories. The table below summarizes what we collect, why we collect it, and the legal basis under the DPA:
| Data Category | Specific Data Points | Purpose | Legal Basis |
|---|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Account registration, KYC/AML compliance | Legal obligation, Contract |
| Contact Data | Mobile number, email address | Account communication, support, security alerts | Contract, Legitimate interest |
| Financial Data | GCash/Maya account reference, bank account details (for withdrawals), transaction history | Payment processing, fraud prevention, AML | Contract, Legal obligation |
| Device & Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, platform optimization | Legitimate interest |
| Gameplay Data | Bets placed, game results, wager amounts, session durations, game preferences | Game delivery, responsible gaming monitoring, dispute resolution | Contract, Legal obligation |
| Communications Data | Support chat and email transcripts, feedback submitted | Service improvement, dispute resolution | Legitimate interest |
Sensitive Personal Information: Taya Games does not intentionally collect sensitive personal information as defined under the DPA (such as health records, political or religious affiliation, or criminal records) unless specifically required by Philippine gaming regulations for compliance purposes, in which case the specific legal basis will be disclosed at the point of collection.
Taya Games collects personal data through the following methods:
Data you provide directly when you register for a Taya Games account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions. This is the primary source of your personal data on the platform.
When you access and use the Taya Games platform, certain technical data is collected automatically. This includes your IP address, device type, browser version, operating system, the pages you visit within the platform, session start and end times, and in-game actions (bets placed, games opened). This data is collected using server logs, cookies, and similar tracking technologies.
In limited circumstances, Taya Games may receive data about you from third-party sources, including:
Taya Games uses your personal data only for the purposes described in this policy. The primary purposes for which your data is processed are:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS from Taya Games, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email, adjusting your notification preferences in account settings, or contacting support@tayagames.net. Opting out of marketing does not affect transactional communications related to your account.
Taya Games does not sell your personal data. Data is shared only in the specific, limited circumstances described below:
Taya Games retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by Philippine law. The general retention periods are as follows:
When data reaches the end of its retention period, Taya Games securely deletes or anonymizes it so that it can no longer be associated with an identifiable individual.
Taya Games implements a range of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, and disclosure:
Your Role in Security: Taya Games implements strong platform-side security, but your personal account security depends partly on you — specifically on keeping your password confidential, enabling two-factor authentication, and logging out from shared devices. Review Section 4 of the Terms and Conditions for full account security guidance.
Taya Games uses cookies and similar technologies on the platform. A cookie is a small text file stored on your device by your browser. Taya Games uses the following categories of cookies:
You can manage or delete cookies through your browser settings. Blocking all cookies may impair your ability to use certain features of the Taya Games platform.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by Taya Games. You can exercise any of these rights by contacting our Data Protection Officer at support@tayagames.net.
You have the right to know whether Taya Games holds personal data about you, what data is held, and how it is being used. This Privacy Policy is part of how we fulfill that obligation.
You can request a copy of the personal data Taya Games holds about you. We will provide this within 30 days of a verified request, subject to any legal restrictions that may apply.
If any personal data Taya Games holds about you is inaccurate or incomplete, you have the right to request a correction. Contact support@tayagames.net with the specific correction needed and supporting documentation where applicable.
In certain circumstances, you may request that Taya Games delete or block your personal data — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent. Note that erasure requests cannot override legal retention obligations under AML law.
You have the right to object to the processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time through your account settings or by contacting our support team.
Where technically feasible, you may request that Taya Games provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Taya Games encourages you to contact us first so we can attempt to resolve the concern directly.
The Taya Games platform is strictly for individuals who are 21 years of age or older. Taya Games does not knowingly collect or process personal data from individuals under the age of 21.
If Taya Games becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately suspended, all data reviewed, and the data deleted in accordance with the DPA unless its retention is required to report the matter to the appropriate regulatory authority.
If you are a parent or guardian and believe your minor child has created a Taya Games account, please contact us immediately at support@tayagames.net so we can investigate and take appropriate action.
For any questions, concerns, or requests related to this Privacy Policy or the way Taya Games handles your personal data, please contact our Data Protection Officer. We aim to respond to all data privacy inquiries within five (5) business days.
If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission of the Philippines. More information about the NPC and how to file a complaint is available on the NPC's official website.
Under the Philippine Data Privacy Act, every Filipino has the right to know how their personal information is being used and to control it. Taya Games is committed to honoring those rights for every player on the platform — regardless of account tier or activity level.
If you ever have a concern about how your data is handled at Taya Games, reach out. We have a designated Data Protection Officer, a clear response process, and a commitment to resolving privacy concerns fairly and promptly.
View Responsible Gaming PolicyYour data is handled with care, your privacy is protected under Philippine law, and your winnings are paid out fast via GCash and Maya. Everything at Taya Games is built with Filipino players in mind — register free today.