Last Updated: June 1, 2025

Taya Games Terms & Conditions — Know Your Rights and Responsibilities

These Terms and Conditions govern your use of the Taya Games platform. Before you register or place any bets, please read this document carefully. It covers your account, deposits, withdrawals, bonuses, gameplay rules, and the rights and responsibilities of both you and Taya Games as a platform. By creating an account, you confirm that you have read and agree to these terms.

Document Summary
Sections14
CurrencyPHP (₱)
JurisdictionPhilippines
Min Age21 years old
Age Requirement
Must be 21+
Jurisdiction
Philippines
Currency
Philippine Peso (₱)
Questions?
support@tayagames.net

Key Policy Areas

The six main areas these Terms and Conditions cover at Taya Games. Click any section header below to jump directly to the full text.

Account Eligibility

Who can register, age requirements, identity verification, and the one-account-per-person rule. Covers what happens when eligibility conditions aren't met at Taya Games.

Read Section
Deposits & Withdrawals

Accepted Philippine payment methods, processing times, minimum amounts, verification requirements, and the conditions under which funds may be withheld pending review.

Read Section
Bonuses & Promotions

How welcome bonuses, cashback, and VIP rewards are calculated, what wagering requirements apply, and the specific conditions under which bonus funds can be withdrawn at Taya Games.

Read Section
Gameplay Rules

Rules that govern betting across all game categories — Baccarat, Roulette, Pusoy, Sports Betting — including how disputed results, technical faults, and disconnections are handled.

Read Section
Account Security

Your responsibility to secure your login credentials, how Taya Games handles suspected unauthorized access, and the steps to take immediately if you believe your account has been compromised.

Read Section
Responsible Gaming

The tools available to manage your play at Taya Games — deposit limits, session controls, self-exclusion — and the platform's commitment to player wellbeing above all else.

Read Section
taya games

1. Introduction

Welcome to Taya Games. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "you," "your") and Taya Games ("Taya Games," "we," "us," "our"), the operator of the online gaming platform accessible at tayagames.net and its associated mobile interfaces.

By registering an account, making a deposit, or placing any bet on the Taya Games platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety — including the Privacy Policy and Responsible Gaming Policy, which are incorporated into these Terms by reference.

If you do not agree to any part of these Terms, you must not register an account or use the Taya Games platform. These Terms apply to all players regardless of device, region within the Philippines, or the specific game or service being used.

Important: Taya Games reserves the right to update or modify these Terms at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of the Taya Games platform following any such change constitutes your acceptance of the new Terms.

2. Eligibility

To register and maintain an account at Taya Games, you must satisfy all of the following eligibility criteria at all times:

  • You must be at least 21 years of age. Taya Games strictly prohibits the use of its platform by minors. Any account found to be operated by a person under 21 years of age will be immediately suspended, all funds held pending verification, and the matter referred to the appropriate regulatory authority.
  • You must be physically located within the Philippines at the time of accessing the platform or placing any bet. Taya Games is licensed to operate within the Philippines and does not accept players from jurisdictions where online gaming is restricted or prohibited.
  • You must not be an employee, contractor, director, agent, or immediate family member of an employee of Taya Games, or of any company associated with the operation of the platform.
  • You must have full legal capacity to enter into binding agreements under Philippine law.
  • You must not be subject to any self-exclusion order, whether issued voluntarily through the Taya Games responsible gaming tools or by a regulatory body.

Taya Games reserves the right to verify eligibility at any point by requesting documentation. Failure to provide satisfactory documentation within a reasonable time frame may result in account suspension.

3. Account Registration

Each player is permitted to hold one (1) Taya Games account only. Creating multiple accounts — whether under the same identity or different identities — is strictly prohibited and will result in the permanent closure of all associated accounts, forfeiture of any balances held, and potential reporting to relevant authorities.

During registration, you are required to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, and a valid contact number. Providing false information constitutes a material breach of these Terms.

Taya Games reserves the right to carry out Know Your Customer (KYC) verification at any point. Standard KYC documents may include a valid government-issued ID (UMID, SSS ID, driver's license, passport, or PhilSys national ID), proof of address, and confirmation of payment method ownership. Verification is typically required before any withdrawal is processed for the first time on an account.

One Account Rule: If you already have a Taya Games account and wish to update your details, please contact the support team at support@tayagames.net. Do not create a new account — doing so will be treated as a violation of these Terms regardless of intent.

4. Account Security

You are solely responsible for maintaining the confidentiality of your Taya Games login credentials — your username, password, and any two-factor authentication codes. Taya Games will never ask you for your password via email, chat, or telephone.

  • Do not share your login credentials with any other person, including friends and family members.
  • Do not use the same password you use for other websites or services. Use a strong, unique password for your Taya Games account.
  • If you access your account on a shared or public device, always log out completely before leaving the device.
  • Enable two-factor authentication on your account for an additional layer of security. This option is available in your account settings.

If you suspect that your Taya Games account has been accessed without your authorization, contact our support team immediately at support@tayagames.net or through the 24/7 live chat. Taya Games will suspend the account pending investigation and work with you to secure it.

Taya Games cannot be held liable for losses resulting from unauthorized access to an account where those losses result from your failure to maintain credential security.

taya games

5. Deposits and Withdrawals

All financial transactions at Taya Games are conducted in Philippine Pesos (₱). The following payment methods are accepted for both deposits and withdrawals:

  • GCash, Maya, GrabPay, Coins.ph
  • InstaPay and PESONet bank transfers
  • BDO, BPI, and UnionBank online banking
  • Visa and Mastercard debit or credit cards

Deposits are credited to your Taya Games account balance instantly for GCash, Maya, and GrabPay. Bank transfers may take up to one business day to reflect. The minimum deposit is ₱50.

Withdrawals to GCash and Maya are typically processed within minutes of approval. Withdrawals to bank accounts are processed within one business day under standard conditions. Visa/Mastercard withdrawals may take one to three business days. VIP Diamond and Platinum members receive priority processing with no withdrawal fees.

Withdrawal Conditions: All withdrawals must be sent to a payment method registered in your own name and matching the details on your Taya Games account. Taya Games does not permit third-party withdrawals under any circumstances. If a payment method cannot be verified as belonging to you, withdrawal to that method will be declined and an alternative verified method must be provided.

Taya Games reserves the right to request additional documentation before processing withdrawals, particularly on first-time withdrawals or where the withdrawal amount exceeds ₱50,000. This is a standard anti-money-laundering (AML) measure and does not imply any wrongdoing on the part of the player.

6. Bonuses and Promotions

Taya Games offers a range of bonuses and promotions, including welcome bonuses, weekly cashback, VIP rewards, and the Refer a Friend program. All bonus offers are subject to the following general conditions as well as any specific terms stated at the time of the offer:

  • Bonuses are available to verified players aged 21 and above who have completed at minimum one successful deposit.
  • Welcome bonuses are available to new registrations only. Existing players who create additional accounts to claim a welcome bonus again are in violation of the one-account rule.
  • All bonus funds are subject to a wagering requirement before they can be withdrawn. The specific wagering multiplier applicable to each bonus will be stated in the promotion's individual terms. If no multiplier is stated, the default is 20x the bonus amount.
  • Wagering contributions vary by game type. Baccarat and Roulette contribute 100% toward wagering requirements. Sports betting wagers with odds below 1.50 contribute 0%. Check individual promotion pages for specific contribution rates.
  • Taya Games reserves the right to withdraw a bonus offer at any time prior to its activation by a player, and to modify bonus terms with reasonable prior notice.
  • Abuse of bonus offers — including but not limited to bonus hunting, arbitrage betting, or exploiting a technical error — will result in bonus forfeiture and may result in account suspension.

Refer a Friend: Referral bonuses are paid after the referred player completes registration, first deposit, and their first qualifying wager. Both the referrer and the referred player must be uniquely verified individuals. Self-referrals using alternate accounts are strictly prohibited.

7. Gameplay Rules

All games offered at Taya Games — including Baccarat, Roulette, Pusoy, and Live Dealer titles — are governed by individual game rules published on each respective game page. These Terms govern the general conditions applicable across all gameplay at Taya Games.

  • Once a bet has been placed and confirmed, it cannot be changed or cancelled. Please verify your stake and selection before confirming any wager.
  • In the event of a technical failure — including server outage, disconnection, or software error — that causes an incomplete game round, the round will be treated as void and the stake returned to your account balance. Taya Games is not liable for any losses arising from technical failures beyond its reasonable control.
  • Game outcomes on digital tables are determined by certified Random Number Generation (RNG) systems that are independently audited. Live Dealer outcomes are determined by physical equipment (cards, wheels) under supervised conditions. Taya Games does not manipulate any game outcome.
  • Any attempt to use software, bots, scripts, or third-party tools to gain an unfair advantage in any game is prohibited and will result in immediate account suspension.
  • Minimum and maximum bet limits apply to all games. These are displayed within the game interface before any wager is placed.
taya games

8. Sports Betting Rules

Sports betting at Taya Games — including volleyball betting and football betting — is subject to the following additional conditions:

  • Odds are displayed at the time of bet placement and are locked in at that moment. Subsequent odds changes do not affect confirmed bets.
  • If a sporting event is postponed and rescheduled to within 72 hours of the original start time, bets will stand. If the event is postponed beyond 72 hours or cancelled entirely, all bets on that event are void and stakes returned.
  • In-play betting is available on selected events and is subject to additional real-time terms displayed within the betting interface.
  • Taya Games reserves the right to void any bet or withhold payouts where there is reasonable evidence of match-fixing, irregular betting patterns, or information advantages not available to the general public.
  • Results are determined by official statistics from the relevant sporting body. In the event of official score corrections, Taya Games will update bet outcomes accordingly within 48 hours.

9. Prohibited Conduct

The following actions are strictly prohibited on the Taya Games platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances under review, and where applicable, reporting to the relevant Philippine authorities:

  • Creating multiple accounts or registering on behalf of another person
  • Providing false or misleading information during registration or verification
  • Using the platform for any form of money laundering or illegal financial activity
  • Using automated software, bots, or scripts to interact with the platform
  • Exploiting software bugs, technical errors, or display glitches for financial gain
  • Engaging in collusion with other players, particularly in Pusoy or any card game with a competitive multiplayer format
  • Threatening, abusing, or harassing Taya Games staff or other players
  • Attempting to circumvent responsible gaming restrictions, including self-exclusion, using alternate accounts
  • Charging back deposits via your bank or payment provider after wagering the deposited funds

10. Responsible Gaming

Taya Games is committed to promoting responsible gaming. The platform provides every registered player with tools to manage their gaming activity, regardless of their account tier or VIP status. These tools are available in your account settings at any time:

  • Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit. Once set, limits cannot be increased without a 72-hour cooling-off period.
  • Session Time Reminders: Set timers that alert you when you have been actively playing for a specified duration.
  • Temporary Account Freeze: Pause your account for a period of 24 hours, 7 days, or 30 days. During this period, you cannot log in, deposit, or place bets.
  • Self-Exclusion: Permanently exclude yourself from the Taya Games platform. This is irreversible for a minimum of 12 months and is processed within 24 hours of a confirmed request.

If you believe that your gaming activity has become harmful to you or to people around you, we encourage you to contact our support team or visit the Responsible Gaming page for guidance and resources available within the Philippines.

Self-Exclusion: Once a self-exclusion request is confirmed by Taya Games, your account will be suspended within 24 hours. All pending withdrawals will be processed. Any deposits made after the exclusion takes effect will be refunded, and you will be removed from all marketing communications immediately.

11. Privacy and Data

Taya Games collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account at Taya Games, you consent to the collection and processing of your personal information as described in that document.

In summary, Taya Games collects data for account management, KYC verification, fraud prevention, and the delivery of services you have requested. We do not sell your personal data to third parties. Data is shared only with service providers directly involved in the operation of the platform (payment processors, KYC providers, audit firms) or when required by Philippine law.

You have the right to request access to the data Taya Games holds about you, and to request correction of any inaccurate information. Contact us at support@tayagames.net for data-related requests.

12. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, Taya Games shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of profit.

Taya Games makes no representation that the platform will be uninterrupted, error-free, or completely secure at all times. Scheduled and emergency maintenance may result in temporary unavailability. Taya Games will endeavor to provide advance notice of scheduled downtime where possible.

Taya Games is not responsible for telecommunications failures, internet service provider outages, or device-level technical issues that affect your ability to access or use the platform. If you experience a disconnection during an active game round, the outcome will be processed according to the technical fault provisions described in Section 7.

13. Changes to These Terms

Taya Games reserves the right to modify these Terms and Conditions at any time. When changes are made, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect player rights or obligations, Taya Games will provide at least seven (7) days' advance notice via email to the registered address on your account and/or through a notice displayed prominently on the platform.

Continued use of the Taya Games platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with any changes, you must stop using the platform and may request account closure through our support team.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any policy at Taya Games, our support team is available 24/7 and will respond promptly.

Email
support@tayagames.net
Live Chat
Available 24/7 — log in to your account and click the chat icon
Response Time
Under 3 minutes on live chat · Under 24 hours on email

Ready to Play at Taya Games?

Now that you've read the Terms and Conditions, you're all set. Create your free Taya Games account, claim your welcome bonus, and enjoy fast GCash payouts and 24/7 Filipino support.

Free to register Instant GCash deposits 24/7 Filipino support